We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Upload a new file
(sFTP) when a new ticket event occurs in Zendesk
2
Upload a new file
(sFTP) when an agent replied to a ticket in Zendesk
3
Upload a new file
(sFTP) when a ticket status changed in Zendesk
4
Upload a new file
(sFTP) when a tag added to a ticket in Zendesk
5
Upload a new file
(sFTP) when a new agent created in Zendesk
6
Upload a new file
(sFTP) when a user replied to a ticket in Zendesk
7
Create a folder
(sFTP) when a new ticket event occurs in Zendesk
8
Create a folder
(sFTP) when an agent replied to a ticket in Zendesk
9
Create a folder
(sFTP) when a ticket status changed in Zendesk
10
Create a folder
(sFTP) when a tag added to a ticket in Zendesk
11
Create a folder
(sFTP) when a new agent created in Zendesk
12
Create a folder
(sFTP) when a user replied to a ticket in Zendesk
13
Delete a folder
(sFTP) when a new ticket event occurs in Zendesk
14
Delete a folder
(sFTP) when an agent replied to a ticket in Zendesk
15
Delete a folder
(sFTP) when a ticket status changed in Zendesk
16
Delete a folder
(sFTP) when a tag added to a ticket in Zendesk
17
Delete a folder
(sFTP) when a new agent created in Zendesk
18
Delete a folder
(sFTP) when a user replied to a ticket in Zendesk
19
Move a file
(sFTP) when a new ticket event occurs in Zendesk
20
Move a file
(sFTP) when an agent replied to a ticket in Zendesk
21
Move a file
(sFTP) when a ticket status changed in Zendesk
22
Move a file
(sFTP) when a tag added to a ticket in Zendesk
23
Move a file
(sFTP) when a new agent created in Zendesk
24
Move a file
(sFTP) when a user replied to a ticket in Zendesk